‘It is crucial to ensure that they deliver a meaningful return on investment while safeguarding traveler privacy’

WASHINGTON, D.C. –– Today, House Committee on Homeland Security Chairman Mark E. Green, MD (R-TN) and Representative Carlos Gimenez (R-FL), chairman of the Subcommittee on Transportation and Maritime Security in the 118^th Congress, requested a detailed review from the Government Accountability Office (GAO) on the Transportation Security Administration’s (TSA) implementation of biometric identification and use of artificial intelligence-driven technology in its homeland security mission. 

In a letter addressed to GAO Comptroller General Gene Dodaro,the members request information on the cost-effectiveness and operational impact of TSA’s investments in this emerging technology, as well as the privacy safeguards in implementation.

In the letter, the members wrote, “These technologies are designed to verify the identities of passengers with greater accuracy and speed, enhancing both security and the passenger experience. Beyond these well-known methods, TSA has the potential to carefully explore additional biometric systems capable of analyzing unique biological and behavioral characteristics. Emerging tools could enable TSA to verify identities in ways that reduce reliance on physical documents, streamline checkpoint processes, and increase security measures at scale.”

The members continue, “By leveraging AI-driven technologies, TSA can enhance its ability to detect threats, optimize staffing levels, and lower the likelihood of human error. For example, AI-based algorithms can analyze real-time data to identify suspicious behaviors, detect anomalies in passenger belongings, and refine risk-based screening protocols. However, as TSA invests heavily in these technologies, it is crucial to ensure that they deliver a meaningful return on investment while safeguarding traveler privacy and adhering to federal data protection regulations.

The members conclude, “Building on GAO’s April 2024 report titled ‘Biometric Identification Technologies: Considerations to Address Information Gaps and Other Stakeholder Concerns,’ this requested review should further assess TSA’s current and planned biometric initiatives with a focus on their financial impact, operational outcomes, and potential privacy risks.”

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