Hearing

02.27.18

The Public Face of TSA: Examining the Agency’s Outreach and Traveler Engagement Efforts

February 27, 2018 10:00 AM | HOUSE CAPITOL VISITOR CENTER (HVC) ROOM 210

The purpose of this hearing is to examine how TSA engages with the traveling public, through interactions at the checkpoint, customer service contact centers, and social media.

Opening Statements

Rep. John Katko (R-NY), Subcommittee Chairman

Opening Statement

Live Stream

Witnesses

Ms. Christine Griggs 
Acting Assistant Administrator
Civil Rights and Liberties, Ombudsman and Traveler Engagement
Transportation Security Administration
U.S. Department of Homeland Security
Witness Testimony

Ms. Stacey Fitzmaurice 
Deputy Assistant Administrator
Office of Security Operations
Transportation Security Administration
U.S. Department of Homeland Security
Witness Testimony

Ms. Harper Jean Tobin 
Director of Policy
National Center for Transgender Equality
Witness Testimony